DREC Frequently Asked Questions
Q: Who finds out about my citation?
A: The HOA Management, the Securitas Team (if the citation was issued for a traffic violation or debris on the streets), and DREC if you choose to contest your citation. Your citation will not be reported to the Henderson Police Department or City of Henderson or your insurance company, nor recorded on your driving record. We keep it confidential.
Q: I received a citation. What are my options?
A: If you received a citation, you have 2 options:
- Pay the citation by check of money order. Please make the check/money order out to ACCCA and note your citation number in the memo section. We do not accept credit cards or cash.
- Contest the citation. There are 2 ways to contest a citation: you may contest in person or you may submit a written appeal. If you wish to contest in person, send an email to admin@anthemhoa.org to set an appointment for a hearing. In the email state your name, address, what you were cited for, and the citation number(s) you wish to discuss at the hearing. Hearing appointment times begin at 4:10pm during regularly scheduled DREC meetings and are scheduled at 10-minute intervals. The ACCCA management office will correspond with you to schedule a time that works for you. Hearings are held at the HOA office (2518 Anthem Village Drive #110). If you prefer to contest by submitting a written appeal, state your name, address, what you were cited for, citation number(s) you wish to contest, and an explanation of why you are contesting the citation. You may mail it to the HOA office or email it to admin@anthemhoa.org and it will be presented to DREC for consideration.
Q: What are the possible outcomes of a DREC hearing?
A: There are four possible decisions that could be made by DREC:
- Waive and Waive. This means that the citation(s) will be wiped completely off your record and any fine(s) will be waived.
- Stand and Waive. This means that the citation(s) will be upheld and remain on your record, however any fine(s) will be waived.
- Stand and Fine. This means that the citation(s) and any fine(s) will be upheld. The fine will be posted to your account shortly after the hearing.
- Reduced Fine. This means that the citation(s) and any fine(s) will be upheld, however the amount of your fine(s) will be reduced at the discretion of DREC.
Q: How soon will I receive the decision from my DREC hearing?
A: You will receive a letter regarding the decision from your hearing in 7 to 10 business days.
Q: DREC upheld my citation(s)/fine(s) but I do not agree with their decision. What next?
A: You have the option to appeal DREC's decision by requesting a hearing before the Board of Directors. If you wish to contest in person, send an email to admin@anthemhoa.org to request an appointment for a hearing with the Board. In your email, state that you recently had a hearing with DREC and your citation(s)/fine(s) were upheld. Include your name, address, what you were cited for, and the citation number(s) you wish to discuss at the hearing. Appointment times normally begin at 5:30pm during regularly schedule Board meetings, but this may vary. Hearing are scheduled in 15 minute increments. The General Manager of ACCCA's management office will correspond with you to schedule a time that works for you. Hearings with the Board are held at Anthem Country Club (1 Club Side Drive). If you prefer to contest by written appeal, state your name, address, what you were cited for, citation number(s) you wish to contest, and a written explanation of why you are appealing DREC's decision. Mail this to ACCCA's Management office (2518 Anthem Village Drive #110) or email to admin@anthemhoa.org and it will be presented to the Board of Directors for their consideration.
Q: My vendor received a citation, do I have to pay it?
A: No. The vendor will be contacted regarding the citation. We do encourage residents to advise their vendors to follow the rules of the community to avoid restricted access due to violations.
Q: Are DREC hearings open for homeowners to attend?
A: No. DREC hearings are confidential and the only homeowners who are allowed to attend are those attending their scheduled hearings.
Q: I am a resident of the community, can I park on the street?
A: No, residents are not permitted to park on the street unless you obtain permission from the HOA. If you need to park on the street, submit a Temporary Overnight Parking Request for approval. We can approve up to 14 consecutive days of street parking for residents. Please note that any vehicle with a transponder will be considered a resident vehicle and will be cited if observed parking on the street without permission from the HOA.
Q: Can my guest/vendor park on the street?
A: Yes, however overnight street parking is not allowed unless permission is obtained from the HOA. Please submit a Temporary Overnight Parking Request form for permission to have guests park on the street overnight. ("Overnight" is from 1am to 6am.) Parking on the sidewalk side of the street, in front of mailboxes, in a fire land, or in front of a fire hydrant is not allowed at any time.
Q: I received a citation for Failure to Stop, but I slowed down and no cars were coming. Why was I cited?
A: All vehicles MUST come to a full and complete stop at a Stop sign. The tires on your vehicle must stop completely. If your tires are still rolling, it will be considered a Failure to Stop.
Q: At what point can a resident be cited for a barking dog?
A: If a dog barks for 5 continuous minutes, it is considered a violation. Residents will receive a courtesy notice for the first offense, but the second offense can result in a fine.